Lobster Box Cornwall 

Privacy Statement

 

 

Background

This document describes how Lobster Box Cornwall which is a trading style of BOX32 Ltd, the data controller & owner of the entity, collects, uses and protects your information.

How we collect your information

The information we hold about you comes from the way you engage with us, such as when you send a purchase goods through us or sign up to our mailing list.

The type of information we hold

The information we hold will include name, address, contact telephone numbers, email address and purchase history.

How we use your information

We process personal information for the following lawful reasons:

To fulfil our contract with you to supply the products you have ordered.

The legitimate business interest of monitoring transactions to understand our customer purchasing habits.

The legitimate business interest of sending you offers for the same or other similar products.

Who we will share your information with

We will not share your personal information with anyone unless you have otherwise given us your permission to do so.

Storing your information

Your personal information will be stored on systems owned or operated by BOX32 Ltd and will only be stored inside the European Economic Area (EEA), or a country approved by the EU.

Within BOX32 Ltd your information will be stored on their secured systems.

 

 

 

 

Retention

 

We will retain your personal information in accordance with legal and regulatory requirements.
You can request your information be deleted and if we can we will, but sometimes we have to maintain records for legal reasons. We will delete your data five years after we have no transaction from you.

How you can access your information

If you would like a copy of the information we hold about you, please contact info@lobsterboxcornwall.co.uk and we will forward all info held in accordance with the law.

Your Rights

If you are not happy how we are using your information or how we have responded to your request, you have the right to complain to the Information Commissioner’s Office at https://ico.org.uk/global/contact-us/email/

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WIX

We use WIX as a website provider and cannot be responsible for any data held or breaches they may have. We do everything we can to ensure we comply with all laws, as a third party provider we cannot be responsible for WIX's own measures.